Mattress Firm Marysville in Marysville, WA Closed now

Reviews about Mattress Firm Marysville

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  March 01, 2019, by Cody Denton
  The process of buying the mattress went fine but the sales rep at this location is horrible and completely disrespectful. We were told we have 190 days to exchange for no fee or hassle if we don’t like the mattress we pick out. Couple weeks go by and we come in and pretty much get scolded being told “no you haven’t had the mattress long enough to know you don’t like it you have to wait atleast a month. And it takes a while to break in and become softer. Have you tried walking on it.” I was completely annoyed considering the expressed to us the “no pressure” on buying because we’d be able to exchange if we didn’t like it. Also beds don’t magically get “softer” because you walk on them.. a Firm mattress is a firm mattress... so we’ve been sleeping on a mattress that hurts our bodies for a month now as were waitin until were “allowed” to decide we don’t like it.... Also we bought the bed during a deal were you receive an adjustable bed frame which was on back order at the time. Called today and was again given attitude by the same sales rep and said “yeah it’s set to deliver February 22nd the original date I told you.” Which I quickly corrected him and told him “No we were never given a date just said some time between January and February.” I would definitely not ever give my business to this location again, this has been a horrible expirence and we still have two months until we finally have a bed frame.